Proactive Function Monitoring has never been so easy

Software-as-a-Service as a Lifestyle

I VANGA: Complete function monitoring

Our new virtual assistant will enthuse you. He acts proactive and lightning fast, he is very communicative and detects every failure. And: VANGA operates 24 hours a day, 365 days a year, he never goes on holiday – and costs less than 0.02 euros an hour.

Generate new revenues with predictive maintenance

I Be a hero to your customers

VANGA examines all video surveillance systems nonstop for possible errors or failures. You always keep all performance data under control – and take decisions before the video system malfunctions. The business-app integrates in a lot of systems and has 99.9 percent reliabilty.

  • VANGA comes with a straightforward dashboard with all the key data of your video surveillance system. This includes the LOAD parameters and camera status – in detail and in real-time.
  • The error control center allows you to see what is happening inside the cameras, network and system storage. This is where every incident is recorded – together with detailed information about the cause, plus access to camera log files, and timestamps.
  • VANGA will notify you by email, text, or other compatible tools such as desk.com or PagerDuty, if there is a problem with your systems.
  • VANGA automatically generates monthly service reports detailing when, where, and how many camera incidents have been recorded, as well as details of any system errors.

Watch our 45-second video to learn how VANGA works!

I How to make sure your customers’ systems are working to perfection

You’ll know exactly what's happening

Our artificial intelligence monitors all of your IP cameras and attached storage systems (NAS), as well as networks, analyzing their performance 24 hours a day, 7 days a week..

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Automatic alarms

VANGA will identify within seconds even the slightest deviation from the set parameters – it will know for example if a light fails, a camera is covered, or a server has ceased storing data – and it will raise the alarm.

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In whatever way works for YOU

Within six minutes, VANGA will give you a call, send you a text or email, or notify you of a malfunction via another system such as Zendesk or Pager Duty.

Acting, not reacting

You can keep an eye on all performance data at all times, and be able to take action before a video system fails. You can act immediately – which will make your customers very happy.

Centralized and secure

VANGA operates via https encyrption from the Cloud. VANGA is based in our high-security computer center, which is spread over four locations across the globe and has a guaranteed uptime of 99.95 percent.

In one place

VANGA can easily access and integrate the data from your various video surveillance systems into its monitoring process. That’s because VANGA is available to you wherever you are.

Simple integration & individuel use

I More than only XQAND

XQAND Call Home Pro was very versatile – but our new software-as-a-service-solution is capable of even more. Call Home Pro was only able to monitor the XAP video server systeme and cameras of Mobotix, Axis and Samsung. With VANGA the whole world is opened to you!

  • Integrates in a lot of nas systems: XQAND, QNAP, Synology, HP, Dell, Windows …
  • Monitors more than 7,000 IP cameras, like by Mobotix, Axis, Samsung, Hikvision, ONVIF-cameras …

VANGA – designed to take care of everything: with features to give you ultimate peace of mind

I High-performance system for monitoring your video cameras

  • IP camera status
  • Network activity
  • Cloud-based performance management
  • Memory capacity utilization
  • SMART analysis
  • File system capacity utilization
  • System LOAD monitoring
  • RAID monitoring
  • Alerts by email or text
  • Player
  • Power Loss monitoring
  • Downloadable IP camera logs
  • Tempering Alert
  • Twist protection
  • Error database
  • supports various Manufacturers

The VANGA Story. Or:

The Importance of Proactive Monitoring

OK, so we admit that the story of how VANGA came about does sound a bit like a bad movie considering it involves a gun, a simple question, and people being embarrassed.

In the summer of 2011, I pulled into a petrol station and – in one of those weird turns that life sometimes takes – found myself five minutes later looking down the barrel of a gun. Luckily, I came through the incident unscathed. It was all over in a matter of minutes, and the robber disappeared without a trace.

After recovering from the initial shock, I presumed that there would be video footage of the incident, allowing the police to identify the attacker. When I asked, however, the sheepish response from both police and petrol station staff was that, although the cameras on the premises were by no means dummies, but on the contrary a modern video surveillance system, they couldn’t provide any video footage of the incident.

Now, how could THAT happen? Dumbfounded but intrigued, I started doing a bit of research. It appeared to be considered quite normal to lose surveillance footage on account of technical problems. However, robberies being relatively rare and most surveillance footage of no particular interest to anyone, this hadn’t been considered a major issue. Such was the response I got a few days later from the company who installed the system.

Why do companies invest vast amounts of money in video surveillance systems without any assurance of actually ending up with badly needed footage of an incident? Why do companies accept the risk that even a slight error, if left unnoticed, could render their entire surveillance system useless? Are they even aware of this risk?

Questions such as these were now permanently on my mind, and so we started to look for a solution: to develop a completely foolproof system that would put an end to the risk of losing important footage.

As we learned right from the start in developing our product, it’s not that people aren’t bothered about losing footage, it’s simply that no affordable ways have existed of avoiding that risk. One of the few options available to minimize the risk, as we were told by the professionals, was to regularly inspect all of the surveillance system components. However, that still does not guarantee a surveillance system that is fully operational at all times, and the associated cost implications are quite substantial.

So we asked ourselves the following question:
How can we guarantee a fully operational and constant surveillance system, while at the same time keeping inspections affordable?

And the answer was: DIGITAL TECHNOLOGY. That is, if we wanted to make camera system inspections both affordable and of high quality, we knew it had to involve an automated and digital process.

We then started looking around. We checked out various open-source tools such as those used by computing centers, and we tested a wide variety of the email and messenger solutions offered by camera manufacturers. However, none of these came even close to our target of 99.99% uptime and of being easy to use. And so we built our own solution.

Marco Schottke

Director Operations, Funkwerk IoT GmbH